CATEGORIES / HELPDESK & LIVE CHAT
Best Shopify helpdesk & live chat apps 2026, by price
Helpdesk and chat apps price by tickets, conversations or agents, so the bill grows with your support volume. Compared on published App Store pricing. We list them by published price and what makes each bill grow, not by who pays us.
Tracked:
Apps compared
4 of 4 prices verified| APP | PRICE | BEST FOR | SOURCE | |
|---|---|---|---|---|
| Gorgias | Starter $10/mo · Basic $60/mo · Pro $360/mo · Advanced $900/mo | Ticket-based helpdesk with live chat; Starter includes 50 tickets/mo, then $0.40 per ticket. | ↗ apps.shopify.com | View listing ↗ |
| Re:amaze | Basic $29/mo · Pro $49/mo · Starter $59/mo · Plus $69/mo | Helpdesk with chat, email, social, SMS and FAQ; most plans are per staff user. | ↗ apps.shopify.com | View listing ↗ |
| Tidio | Free · Customer Service $29/mo · Flows $29/mo · Lyro AI $39/mo | Live chat, chatbot flows and Lyro AI agent; free plan covers live chat with 50 users. | ↗ apps.shopify.com | View listing ↗ |
| Zendesk | Suite Team $55 · Growth $89 · Professional $115 · Enterprise $150 per agent/mo (billed annually) | Omnichannel support suite priced per agent; listing says Zendesk may bill outside Shopify. | ↗ apps.shopify.com | View listing ↗ |
AppWatch Weekly
Know before your app bill changes.
Price hikes, shutdowns and the best alternatives, every Friday.
Updated Oct 19, 2026